Prove it on your own referrals before you commit.
You send referrals out and rarely learn what happened next. HopeConnect runs alongside your workflow, tracks each referral to a closed loop, and hands you a report on turnaround, completion, and leakage, measured on your real data, yours to keep either way.
Did the patient we referred actually start care?
Most organizations can't say. The tools were built to document care inside one organization, never to move a patient between them, so once a referral leaves, the trail ends. HopeConnect exists to close that gap without ripping out anything you already run.
Turnaround, finally visible
Time from referral created to patient seen, broken down by stage, so you know whether the delay is matching, acceptance, or scheduling.
Completion you can measure
How many referrals reached completed care, and how many dropped, the number that actually reflects whether patients got help.
Leakage points, named
Exactly which stages lose referrals, so you fix the bottleneck instead of guessing at it.
A baseline report on your own referrals.
The pilot is designed to give you something real whether or not you continue.
Yours to keep, either way.
We configure HopeConnect to your workflow, run a pilot alongside you, and measure turnaround, completion, and leakage on your real referrals. At the end you have a defensible baseline of how your referral process actually performs, whether you continue with HopeConnect or not.
Governed throughout, not bolted on.
HopeConnect organizes, flags, and routes. It never diagnoses, triages, or auto-decides, that stays with your clinicians.
- Closed-loop tracking across the full lifecycle, draft to completed, so no referral goes quiet.
- Referral Readiness across five dimensions, benefit, assessment, document, consent, and authorization, that never blocks urgent care.
- 42 CFR Part 2 consent gates and role-based access, with every write audited.
- Explainable matching, providers are matched on N of M criteria met, so you see what matched, not a black-box score.
- Metrics withheld below a valid sample, we would rather show "not enough data" than a figure that looks fine but means nothing.
Scoped to your volume, run alongside you.
Scope
We map your referral workflow and the partners you send to, and scope the pilot to your volume.
Configure
HopeConnect is set up to your process, with consent gates and roles configured to your governance.
Run
Referrals flow through the closed-loop lifecycle alongside your current process, nothing is ripped out.
Report
You receive a baseline on turnaround, completion, and leakage, yours to keep whether or not you continue.
We would rather show you the numbers than sell you a story.
Pre-launch, and honest about it.
HopeConnect is launching with a focused group of organizations across Tennessee. We publish no number we can't defend, and we don't show fabricated dashboards. Founding organizations shape the network before statewide rollout and get the first published proof that it works on referrals like theirs. If the pilot doesn't show value on your data, you keep the baseline report and owe nothing.
See numbers you've never had.
Run a founding pilot and leave with a report on your own referrals, whether or not you continue.