Analytics & reporting

The numbers behind your referrals.

How long does a referral take to reach care? Where do they stall? How many patients quietly never arrive? Most organizations can't answer, because nothing in their process produces the data. HopeConnect does, as a by-product of coordinating the referral.

What the view looks like

A pipeline you can actually see.

Referrals move through stages, and each stage carries fewer than the last. The view shows where they go, and where they stall.

Referral pipeline Illustrative sample

These figures are an illustrative example, not results from a real customer. HopeConnect is pre-launch and publishes no performance numbers it can't defend. In a real view, the pipeline decreases monotonically stage by stage, and the view flags where referrals stall, for example a batch sitting past your reply target at one stage, so they're caught before a patient falls through.

What you can see

From a single referral to your whole operation.

01

Turnaround by stage

Time from created to seen, broken down by every stage, so you know whether the delay is matching, acceptance, or scheduling.

02

Completion rate

How many referrals reached completed care, and how many dropped, the number that actually reflects whether patients got help.

03

Leakage points

Exactly which stages lose referrals, so you fix the bottleneck instead of guessing at it.

04

Provider & partner views

Which providers accept quickly and see patients, and which referral relationships are working.

05

Exportable reports

Board-ready summaries and raw exports for your own analysis. The pilot report is yours to keep.

06

No number we can't defend

Metrics are withheld below a valid sample. We'd rather show "not enough data" than a figure that looks fine but means nothing.

Straight with you

Why you won't find a fake dashboard here.

Withheld below a valid sample, by design.

Early-stage healthcare buyers are right to be skeptical of impressive-looking numbers. HopeConnect withholds any metric until there is enough referral history for it to mean something, and it shows "not enough data" rather than a misleading figure. The numbers you get in a pilot are measured on your own referrals, and they're yours to keep whether or not you continue.

See numbers you've never had.

Run a founding pilot and leave with a report on your own referrals, whether or not you continue.