Know every referral reached care.
Built specifically for behavioral healthcare, not general healthcare.
HopeConnect is the behavioral health collaboration network that helps organizations discover trusted providers, coordinate referrals securely, and confirm every patient reaches care.
Behavioral health referrals disappear the moment they're sent, no confirmation, no appointment, no way to know if the patient ever arrived. HopeConnect closes that loop, from sent to seen.
HopeConnect connects behavioral healthcare organizations. It doesn't replace your EHR it connects the organizations your EHR can't.
A category of its own.
A static list. No status, no availability, no idea if the referral ever landed.
Built to store what happens inside one organization, not to move a patient between them.
The connective layer between organizations, so a referral moves from sent to seen, with the loop closed.
Not created in a boardroom.
HopeConnect comes out of years spent coordinating behavioral health referrals, making the phone calls, sending the faxes, waiting for responses, and never knowing whether patients reached care. That experience became HopeConnect.
Most organizations can't answer one question.
Did the patient we referred actually start care? The tools were never built to move a patient between organizations, so the trail just ends.
Behavioral healthcare doesn't have an access problem, it has a coordination problem. Providers exist. Patients need care. The connection between them is broken. That's why we built HopeConnect.
That's why HopeConnect exists.
Behavioral healthcare has never had a true network.
Providers work in one system. Referral partners work in another. Hospitals work in another. HopeConnect connects them, and it only works when both sides are on it, which is why we're building it supply-first. Pick the side you're on.
Get found for the patients you actually treat, free.
Every provider in HopeConnect maintains a Provider Passport, so referral sources find the right clinician by specialty, populations served, insurance participation, referral preferences, availability, and HopeConnect-validated licensure. You're a network participant, not a static listing.
- Provider Passport one professional identity carrying clinical focus, referral preferences, current availability, and HopeConnect-validated licensure, trusted across the network.
- Explainable matches: you see exactly which criteria a referral met. Never a hidden score.
- License numbers and internal validation records are never displayed to other providers; metrics show only once there's enough history to mean something.
Prove it on your own referrals before you commit.
Hospitals, community mental health, FQHCs, health plans, schools. We configure HopeConnect to your workflow, run a pilot alongside you, and hand you a report on turnaround, completion, and leakage, yours to keep either way.
- Closed-loop tracking across the full lifecycle, draft to completed, so no referral goes quiet.
- Referral Readiness: benefit, assessment, document, consent, authorization, that never blocks urgent care.
- Governed throughout: 42 CFR Part 2 consent gates, role-based access, and every write audited.
Why providers join.
You've heard why organizations run pilots. Here's what's in it for the clinicians and practices who make up the network.
Referrals that fit
Receive referrals matched to your specialties, populations, and plans, not everything, just what you actually treat.
Control your preferences
Set what you want to receive and publish real availability, so you're never sent referrals you can't take.
Collaborate securely
Message and coordinate with referring teams on the case, under consent, building trusted referral relationships.
One professional identity
Your Provider Passport carries clinical focus, availability, and validated licensure, trusted across the network.
Visibility, not phone tag
See where each referral stands instead of chasing it, the loop closes back to you when the patient is seen.
Free during the Founding Network
Individual providers join free, with no per-referral fees, and help shape the network before statewide launch.
Every provider who joins makes the network work better.
That's why the founding cohort matters: early members don't just use the network, they make it more valuable for everyone who joins after.
A governed lifecycle, not a fax and a hope.
Every referral moves through the same visible path, and HopeConnect organizes, flags, and routes at each step. It never diagnoses, triages, or auto-decides. That stays with your clinicians.
Ready to send
A five-dimension readiness check confirms benefit, assessment, documents, consent, and authorization, without ever blocking urgent care.
The right provider
Matched by "N of M criteria met", specialty, population, plan, availability. You see what matched, not a black-box score.
Sent & accepted
Scheduling, secure messaging, and documents move on the case under consent, so nothing is re-gathered or lost.
Loop closed
Confirmation travels back to the referrer when the patient is seen, and the whole pipeline is measured.
HopeConnect is launching with a focused group of providers and organizations across Tennessee. Founding members shape the network before statewide rollout, and get the first published proof that it works on referrals like theirs. We publish no number we can't defend, and metrics stay withheld below a valid sample.
Years working inside healthcare showed me the same problem over and over: patients waited while providers searched, referrals disappeared, and phone calls replaced any real visibility into whether someone reached care. HopeConnect is the platform I wished existed.
The HopeConnect founding team, Nashville, TN
Join the Founding Tennessee Network.
Tell us which side you're on. We'll reach out within one business day to get you set up before statewide launch.
Founding members help shape the network, receive priority onboarding, and lock in founding benefits before statewide launch.